Logitech Wireless Mouse and Keyboard Intermittent Connection: A Frustrating Experience

As a user of Logitech's wireless mouse and keyboard combo, I've experienced some frustrating issues with intermittent connection drops. But when the connection drops, it's not just one device that's affected - both my mouse and keyboard lose their signals at the same time. This has happened randomly, and I've noticed that the more I use them, the less frequently it occurs.

At first, I thought this issue was specific to my home PC, but after moving to a new place, I started experiencing heavy input lag on both devices while playing Rocket League. After some troubleshooting, I discovered that it might be related to my USB3 docking station, which often causes problems. When I connected the unifying dongle directly to my laptop, the issue became much less frequent.

On my work laptop, however, I've noticed a different problem - the mouse frequently skips movement input, causing the cursor to jump erratically around the screen. Despite using both MX Keys and MX Master 3 for over a year now, switching between my home and work PCs while maintaining a smooth touch experience, this issue persists.

To troubleshoot these problems, I've tried a few things: ensuring the mouse battery is fully charged, plugging the dongle into different USB ports on my system (and even into a port in my monitor), and checking for any software updates. I've also noticed that uninstalling the Logitech Options program fixes the issue temporarily.

In addition to these troubleshooting steps, I'd like to explore other options for customization to see if they can help resolve the problem. For instance, adjusting the sensitivity of my mouse or tweaking the keyboard settings might make a difference.

One thing that's particularly frustrating is when I'm in the middle of a task and suddenly lose connection - it's as if the mouse button is unpressed and then repressed when the connection is restored. This 'stuttering' effect can be disorienting, especially when working with 3D objects or sliders.

Overall, I'm at my wit's end trying to figure out what's causing these intermittent connection drops. As a user of Logitech products targeted towards the creative industry, I expect precision and reliability from my equipment - but this issue is making it difficult for me to work efficiently. If anyone has any suggestions on how to track down the root cause of this problem, I'd be grateful!

Logitech wireless mouse and keyboard intermittent connection